Impact
For the past three decades, our organisation has been at the forefront of pioneering solutions to break the cycle of crisis and crime. Working collaboratively with policymakers, criminal justice agencies, frontline services, and academics, we have achieved tangible results that range from transforming local practices and policies to advocating for reform at the highest levels of government.
Changing the criminal justice system: 2020-2025
people reached through services we’ve supported
The revolving doors cohort is notoriously difficult to reach, despite being a group which requires major support across a range of services. We and our members have worked tirelessly to ensure that people across the country can access the help and opportunities they deserve, and that those who deliver services can respond in humane, informed ways.
police and probation officers trained
Our Revolving Doors training and information sessions for police, probation and magistrates helped shift interactions from control to care. Building empathy, rapport and trusting relationships and designed and delivered by lived experience members, we reached 1,500 police and probation officers and 300+ magistrates.
lived experience members on over 100 projects
Across our research, members embarked on over 100 projects in 2020-2025. From conducting interviews to co-analysing sessions, they’ve been the driving force behind national and local research, infusing projects with authenticity.
systems shaped
Our Neurodiversity Forum partnered with the Ministry of Justice to shape their first-ever Neurodiversity Action Plan. The Action Plan led to the creation of the Neurodiversity Support Manager role, which as of May 2024 has been rolled out in all 105 public prisons.
members across regional and specialist forums
Lived experience forums lie at the core of our mission. Within these forums, our members have directly engaged with those in positions of power, leveraging their expertise to shape policy development and service design. Through ongoing training, development support, and workshops, we have equipped our members with the confidence and skills they need to become effective advocates for change.
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Our unique approach
Our impact is rooted in the insights of those who have been through the criminal justice system. Our lived experience members bring a unique perspective that allows us to challenge conventions, disrupt outdated practices, and drive innovative solutions. By amplifying their voices, we ensure that those directly affected by the system play an active role in shaping policies and services, making sure that the solutions we advocate for are grounded in realism, driven by evidence, and focused on sustainable change.
Our impact over the years
From helping make the groundbreaking Liaison & Diversion (L&D) model a reality to changing the national debate on the use of short prison sentences, we have been catalysts for change since 1993. Explore our key milestones below.
Past impact
2022-2023
2019-2020
Our lived experience involvement work
Our policy impact
Our research impact
Our partnerships
2017-2018
2016-2017
2015-2016
Driving change together
Discover how we collaborate with partners to break the cycle of crisis and crime.
