Developing Peer Support in Liaison and Diversion Services

The purpose of this guide is to enable commissioners and providers to plan for, implement and embed peer support within their Liaison and Diversion (L&D) services.

Research has shown that peer support brings benefits for the service, the staff team, the person using the service and the peer supporter themselves.

With NHS England, our Lived Experience Team (LET) co-designed a service specification for a Liaison and Diversion Peer Support Model. Following successful pilots, this model will now be embedded in all contracts for L&D service providers.
This guide covers the recruitment, induction, training and ongoing support of peer supporters.