BCFT impact of Psychologically Informed Environments

This evaluation looks at the impact of Psychologically Informed Environments (PIE) as part of the Birmingham Changing Futures Together (BCFT) programme. It also aims to understand how PIE has been embedded in services, and how staff have experienced PIE training and Reflective Practice.

The BCFT programme works with service users and organisations to shape the delivery of services that support vulnerable people with multiple needs in leading fulfilled lives. Local partners have designed it to improve services for the people using them, focusing on long-term service and system change. It also aims to ensure that the successful models and approaches pioneered through this project become mainstream.

With a focus on working in partnership with ‘experts by experience’, the project develops the collaboration and integration of agencies to improve the client journey. The use of PIE aims to enable clients to make changes in their lives, usually seen in behaviours and/or emotions. Our evaluation showed that the PIE approach enabled staff to interact appropriately
and meaningfully with clients, with care, compassion and good humour.

This evaluation demonstrates the benefits that this comprehensive training and reflective practice package has brought to the Birmingham service landscape. It also shows that these could be lost without a concentrated effort by all services to ensure that it extends beyond this specific experience.