Volunteering as a Service User in the UK
In partnership with Revolving Doors, Russell Webster conducted an online survey into the experiences of service users who go on to volunteer with helping services.
The purpose of the survey was to inform a new best practice guide. This will enable organisations to provide the best support to service users working as volunteers. It will also help service users know what to expect when volunteering.
Overall, survey respondents were pleased with the help they received. They reported the following satisfaction levels:
- 88% for the support they received
- 83% for training
- 81% for help with work skills
- 73% for help becoming more employable.
