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Our involvement work

Regional Lived Experience Forums

The forums are for people who have had:

The forums are a creative environment where people with lived experience can influence services and decision makers to make concrete changes to services. We want those with lived experience to speak truth to power and for decision makers to understand the reality of how the criminal justice system affects people’s lives. Revolving Doors’ work is rooted in our forums and we have seen huge strategic impact from this. Our “Short-sighted, Short Sentence” campaign, tackling the use of short prison sentences, came directly from our forum: members identified the issue, influenced solutions and shaped the way we communicated the campaign. In the months ahead the forums are focusing on their vision for the future of probation services, how they can and should change to improve outcomes.

Feedback from our members:

The forums are good fact-finding places and they help people to express their opinions. You can also make links in these places; you never know who you'll meet.

National Women's Forum

We recognise that women's experience of the revolving door is significantly different from that of men. Our women’s forum is a place where women come together to discuss those experiences, using them to shape and influence the design of women’s criminal justice services.

Feedback from the women's forum members:

The forum creates a space where women are able to be themselves and they can show their vulnerability within the criminal justice system.

The East Midlands Panel

The East Midlands Panel is a group of 12 people with lived experience who work with NHS England “Health & Justice” East Midlands Team to ensure lived experience is embedded into all its commissioning activities. The panel participates in the commissioning of healthcare services in the secure estate - from the Health Needs Assessment, designing service specifications, market stimulation events, reviewing bids, shortlisting potential healthcare providers and selecting the best provider to run the service. The panel also holds regular meetings (online using Zoom), helps the NHS with staff recruitment & training and showcases their work through conferences, summits and films.


Changing health in justice

Revolving Doors have been working with NHS England to pioneer a different way of doing things. A way the puts lived experience at the heart of decision making and service design. Read about how we’re changing the world (one step at a time).

The National Lived Experience Team

The national Lived Experience Team (LET) also includes 12 members with lived experience but takes a broader perspective on healthcare across the justice system. The LET works with NHS England’s “Health & Justice” national team to assist in the creation, design, and implementation of healthcare services across the secure estate in England. As well as contributing to consultations and pilots, the LET provides feedback into four non-custodial healthcare programmes:

  • Community Sentence Treatment Requirement (CSTRs)
  • Healthcare in Courts – currently being designed and commissioned
  • Reconnect – ‘through the gate’ healthcare currently being designed
  • Inclusive Workforce Programme (IWP)

LET members were also instrumental in the design, implementation and roll-out of Liaison and Diversion. They championed the inclusion of peer support within the model which is now intgrated in the services across England.


The purpose of this guide is to enable commissioners and providers to plan for, implement and embed peer support within their Liaison and Diversion (L&D) services.

Research has shown that peer support brings benefits for the service, the staff team, the person using the service and the peer supporter themselves.

With NHS England, our Lived Experience Team (LET) co-designed a service specification for a Liaison and Diversion Peer Support Model. Following successful pilots, this model will now be embedded in all contracts for L&D service providers.

This guide covers the recruitment, induction, training and ongoing support of peer supporters.