Search Results for: service design

The Mayor’s Office were developing a hub for young adults, aged 18-25, on probation, and asked if we could support consultation with young adults on developing the hub.

staff from the Residential Women’s Centre team attended our Women’s Forum five times to consult members on the design of the Residential Women Centre (RWC) pilot in Wales. Members were consulted on topics including staffing, the presence of children at the centres and rules around substance use and move-on support.

This research was commissioned by HM Courts & Tribunals Service (HMCTS) to understand how people with multiple and…

Thirteen Housing piloted Project Lifestyle in the Northeast – a post-prison resettlement service. Our evaluation spoke with service users, staff, and stakeholders to understand how the pilot needed to evolve to support successful resettlement service development.

The purpose of this guide is to enable commissioners and providers to plan for, implement and embed peer support within their Liaison and Diversion (L&D) services.

This toolkit is for managers and staff of any probation service provider wanting to involve service users in…

This guide is for managers, staff, trustees and volunteers in organisations wanting to involve service users in service…

This guide is for staff, trustees and volunteers of any organisation wanting to involve service users in the…

This report sets out the experience of 21 people with multiple needs of accessing services. Public services respond…

In this blog, Richard Tillman, a member of Revolving Doors’ National Service User Forum and contributor to the update of Clinks’ Guide to Service User Involvement along with other Revolving Doors Agency staff and Forum members, talks about the importance of listening to your services users, and involving them in your service design.

In a series of blogs, expert practitioners from the fields of mental health, criminal justice and substance misuse are commenting on the recent Revolving Doors literature review comparing the processes of recovery from mental illness, recovery from addiction and desistance from crime.

We continue to work with Hertfordshire and Bedfordshire probation trusts and with HMP Holloway and HMP Norwich to test methods of service user involvement.